FAQs

 Orders

Pre made - (From the pre-made page only) Posted in 1-3 working days.

This Shop Is Made To Order- 

2 week turnaround please send me a message before if you are needing this for a certain/earlier date. (Working days mon-fri not inc. bank hols).

Confirmation emails are automatically sent after an order is made to the details entered at the checkout. Please check your junk mail if you cannot find this in your inbox.

Orders are posted with Royal Mail (Refer to delivery page). Daisylia is not responsible after posting. 

Do You Accept Returns?

New - exchanges are now available for tops, bikini tops, items of clothing excluding bikini bottoms & knickers, thongs. Arrange via email. Postage to be covered by the customer (recommend to post using tracking to avoid being lost in postage). Unworn, 14 days to exchange. 
Returns are not accepted due to the nature of the items and that everything is handmade, be sure to check the size guide or message @daisyliia on instagram or email if you are unsure or need any further help with sizing.

Cancellations are not accepted. All sales are final.

Do You Ship To The EU?   Due to the new GPSR restrictions put in place by the EU from the 13/12/24 we no longer ship here.

How Are Garments Made?

All items are handmade on a low quantity basis or made to order in the uk, everything is designed, cut and sewn in house. If it is a busy period- please bear with me as made to order is just me. If you are needing something for a certain date please send a message beforehand or leave a note on your order at the checkout.

How Should I Wash Garments?

Please take care when you wash as all items are handmade and delicate. Wash by hand washing (recommended) or machine wash on a cool delicate wash with similar colours. Hand wash Bralettes.

Help

For further help please email.

What does your Packaging consist of?

Packages are posted in a flat cardboard box using tissue paper, card, stickers and paper tape. I try to keep my packaging as eco friendly as possible.

How Are Your Prices Calculated?

Every little thing goes in to the price of your item, the fabric, elastic, bows, labels, thread, packaging are some basic main physical costs. Then the time it takes for me to make each item or seamstress manufacturing costs with a profit.